Policies
Every Policy, in One Place
The terms and policies of every Kudo entity. Which set binds you depends on the entity your account is held with - choose the tab that applies to you.
Not sure which apply to you?
Check which entity you're registered under
Every client on this site is registered with Kudo Trade Ltd, Saint Lucia. You can check in two places.
In the client portal
Sign in, then go to Account → User Settings → Profile. Your registered entity, and the entity that introduced you, are shown there.
Open the client portalIn your welcome email
The email you received when your account was opened states the entity you are registered under and, where relevant, the entity that introduced you.
If you can't find either, contact support and we'll confirm it for you.
Kudo Trade Ltd
Registered under the Saint Lucia Register of International Business Companies. Accounts opened through global.kudo.com are held with this entity.
Applies to clients of Kudo Trade Ltd only
These documents apply only if your account is held with our Saint Lucia entity. If you opened your account on kudo.com, the Mauritius documents are the ones that bind you.
Client agreements
Risk Disclosure
What you need to understand about leverage, CFDs and the risk of losing your capital.
Policies
Privacy Policy
How we collect, use, store and protect your personal data, and your rights over it.
KYC Policy
The identity and address verification we carry out when you open and operate an account.
Order Execution Policy
How we execute your orders and the factors that determine the result you get.
Complaints Handling Policy
How to raise a complaint, how we investigate it, and our response times at each stage.
Conflicts of Interest Policy
How we identify and manage conflicts between Kudo, its partners and its clients.
Keeping You Informed
How we update our policies
Policies change as regulation and our services do. This is what happens when they do.
We tell you first
If a change affects your account or your rights, you receive an email before it takes effect.
Every document shows its effective date
The date each version came into force is stated inside the document itself.
Previous versions are kept
Older versions remain available on request so you can see what applied at any point in your relationship with us.
Questions about a policy
Support can explain any document in plain terms, and compliance can be reached at [email protected].
Need Help?
Questions About Any of This?
Our support team can explain any document or licence in plain terms, and if something has gone wrong, we have a formal process to put it right.
Contact support
Available 24/7 by live chat and email, or by phone on our global line from 06:00 to 17:00 UTC.
Go to Contact UsMake a complaint
If you are unhappy with how something was handled, our Complaints Handling Policy explains how to raise it formally, what we will do, and the response times at each stage.
[email protected]Read the Complaints Handling PolicyRisk warning
Trading CFDs involves significant risk and may not be suitable for all investors. Leverage can work against you as well as for you. Do not invest money you cannot afford to lose.
Read the full Risk Disclosure